Data reveals flights delays of up to 13 hours from UK airports.
Data reveals flights delays of up to 13 hours from UK airports.
Civil Aviation Authority data shows 38,000 flights from UK airports to popular destinations were delayed between June and September 2016 with delays ranging from approximately 5 hours to over 13 hours in some cases.
Three-quarters of the 40 most delay-prone popular routes out of the UK last summer were to European countries with delays across all airports more likely to take place in June, compared to the other summer months.
Data analysed by the BBC has shown:-
• International flights from UK major airports were delayed by an average of 21 minutes last summer
• The longest delay was a chartered flight from Manchester to Dusseldorf, which was delayed by 779 minutes, or almost 13 hours, last September
• Gatwick Airport experienced the most flight delays last summer, with 107,825 of all flights from the airport recorded to be delayed by over 30 minutes.
• The non-European destinations with high numbers of delays were Ghana, Canada, US, Israel, Ukraine and Pakistan.
• The most delay-afflicted individual route was from Heathrow to Accra, Ghana. 70% of all flights on this route were delayed by over 30 minutes last summer.
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A spokesman for Gatwick Airport, the airport with the most delays said the airport would continue to do everything possible to prevent delays occurring.
“Repeated strike action on the continent over recent years and heavily congested airspace above parts of Europe and London, have led to a significant increase in the number of delays caused by wider air traffic control issues outside Gatwick’s control,” he added.
“Gatwick has more flights to Europe than any UK airport and is impacted disproportionately by events on the continent.”
Under EU law, you have the right to claim compensation if your flight arrives at its destination over three hours late. EU law covers flights departing from or arriving to an EU country.
How to claim compensation
You can claim compensation if the delay was the fault of the airline, such as aircraft problems or flight crew being unavailable, according to the Civil Aviation Authority.
However, delays caused by extreme weather, airport or air traffic control employee strikes, airport closures or other extraordinary circumstances are not eligible for compensation.
Even if you cannot claim compensation, your airline must provide you with care and assistance.
Care and assistance include a reasonable amount of food and drink and accommodation if delayed overnight, as well as transport to and from the accommodation.
If you end up paying for any food, drink or accommodation, we recommend keeping every receipt and not spending more than is reasonable.
For more information please visit https://www.cromptonssolicitors.co.uk/flight-delay/
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