cromptons solicitors
  • Churchgate House

  • 30 Churchgate, Bolton BL1 1HL

  • 09:00 - 17:00

  • Monday to Friday

Flight Delay



Claiming for flight delays against an airline can be a lengthy stressful process, especially if you are not familiar with the regulations that apply to flight delay claims. Cromptons Solicitors can help you claim the compensation you deserve.

If your flight departure was within the last 6 years, from the EU or arrived in the EU on an EU-based airline and you were delayed for more than 3 hours you may be entitled to claim compensation.

We have access to an extensive flight data library which we can cross reference to check how long the flight was delayed, the prevailing weather conditions, extraordinary circumstances and unknown technical faults at the time all of which may stop you from claiming compensation.

You cannot claim flight delay compensation where there existed at the time “extraordinary circumstances”. These include:

  • Acts of terrorism or sabotage
  • Industrial action (strikes by airport personnel such as baggage handlers, or air traffic control)
  • Political or civil unrest
  • Security risks
  • Extreme weather conditions
  • Hidden manufacturing defects with the aeroplane

Flight delay compensation amounts are based on the length of the delay and the flight distance and are governed by the EU Regulation 261/2004. The amount of compensation is fixed and is not related to the cost of your ticket, regardless of what you may have paid.

The table below provides an indication of what you may be entitled to should you have a successful claim.

Flight Delay Compensation Amounts

Flight Distance Length Of Delay     Compensation Amount
Up to 1,500km 3 hours or more £210*
1,500km-3,500km 3 hours or more £340*
Over 3,500km Between 2 EU Member States & 3 hours or more £340*
Over 3,500km 3-4 hours £255*
Over 3,500km More than 4 hours £510*

*Compensation dependant on exchange rate of Euro (€) against GBP (£) which can and does fluctuate from time to time.

Most, if not all of our Flight Delay Compensation claims are funded through a Conditional Fee Agreement also known more commonly as a No Win No Fee agreement. This means we’ll only take payment once we are successful in getting you your holiday compensation* There is little or no financial risk to you if your claim is unsuccessful*

Unlike other companies we will only charge 25% plus VAT of the total compensation amount plus £35 per passenger administration fee following payment from the airline along with disbursements paid on your behalf.

You can start a claim for a flight delay compensation claim online or by calling our dedicated team on 01204 589009.